Our case manager determines the way of working and makes an action plan. This keeps absence costs manageable and quickly identifies which experts are needed to support the employee's recovery.
The case manager supervises the reintegration process on behalf of you as the employer and is the point of contact for your employee. In addition, the case manager gives advice and ensures that all parties do what they need to do. Our case manager thus has a pivotal role within the recovery or reintegration process of your employees.
Key experts have specialized knowledge with which they can advise employers and their employees on a healthy and safe workplace. The Occupational Health and Safety Act mentions four: the occupational hygienist, Occupational Health and Safety Advisor, Senior Safety Expert and the occupational physician.
Our Practice Assistant to the Occupational Physician takes over some of the duties of the occupational physician, leaving more time for complicated issues and work that only he or she can perform.
The PAOP can take on triage (the assessment of the sick call) and the recording of (medical) data. And in some situations, he has contact with the supervisor and employee about the plan of action. This greatly relieves the occupational physician.
Een Confidential counsellor helps and supports employees that are being confronted with undesirable behaviour, integrity incidents or other abuses. De Verzuimmakelaar can act as an external confidential counsellor.
It is not mandatory to appoint a confidential advisor. However, based on the House for whistleblowers Act, organizations with 50 or more employees are required to have an arrangement for internal reporting of wrongdoing. Employees are then entitled to an advisor. The confidential advisor is such an advisor, who can be consulted in confidence. An external confidential advisor can promote a sense of security among employees.
An employee's functioning or recovery can be seriously impeded by a latent conflict. A mediator can prevent protracted, legal proceedings.
Such a dormant conflict does not even have to be expressed out loud, but it is 'simmering'. Everyone will understand that this does not ensure that the employee will return to work smoothly. Our experience is that when both parties sit down and express difficult issues to each other, the air is cleared enormously.
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